Information for Ticket Purchasers
- How to Buy Tickets: All event tickets or free ticket distributions must be secured online by visiting umdtickets.com.
- Ticket Format: You will receive an e-ticket via email. You can display this on your phone or print it out to be scanned at the door.
Information for Event Hosts
If your event takes place in a space managed by Stamp Event & Guest Services, or if it runs the risk of exceeding room capacity, you must use Stamp Ticket Services. The use of external platforms (like Eventbrite) is strictly prohibited.
Getting Started
- Submit Request: Go to the Stamp TerpLink page and complete the Stamp Event Ticket Information form.
- Deadline: This form must be submitted at least 2 weeks prior to your event.
- Activation: The event must be paid in full before tickets will be released for sale or distribution.
- Questions: Email stamp365guest@umd.edu or call the Stamp Information Desk at 301-314-3375.
Ticketing Fees & Options
The primary method for ticket distribution is online. The Setup Fee is always charged to the host, but other fees can either be absorbed by your organization or passed along to ticket buyers.
Setup Fee
| Group | Cost | Details |
|---|---|---|
| Student Organizations | $25 | Flat service charge per ticketed event. |
| University Departments | $50 | Flat service charge per ticketed event. |
| Non-University Clients | $50 | Flat service charge per ticketed event. |
Other Fees
| Fee Type | Cost | Details |
|---|---|---|
| Staff Scanning Fee | $15 an hour per employee | Entry control by Stamp staff to scan tickets. Ballrooms/Hoff usually require 2 employees; other rooms require 1. |
| Scanner Rental Fee | $0.50 per ticket | A per-ticket fee charged when tickets are scanned. Deducted from ticket revenue (or billed directly to host if the event is free). |
| Credit Card Processing | Varies | Only applies to paid ticket sales. Can be passed on to the buyer. |
Note: Complimentary (COMP) tickets are available in paper format if requested.
Event Payment Information
- Event Deposit (25%)
- Amount: A non-refundable, non-transferable deposit of 25% of your room rental cost.
- Deadline: Due approximately 10 business days after your event is processed by your Event Coordinator.
- Warning: Failure to pay the deposit on time may result in immediate cancellation of your reservation.
- Final Payment (Remaining 75%)
- Deadline: Due approximately 7 days prior to the start of your reservation.
- Includes: All remaining charges for room rental, technology, ticket services, and extra equipment.
- Warning: Failure to submit final payments on time may result in immediate cancellation of your reservation. You will need to submit a new reservation request if your reservation is cancelled.
Accepted Methods of Payment
Once a payment is submitted, it is final. No refunds or re-billing are permitted to change payment methods or accounts.
- Credit Cards (Online Only): Submit online via the Stamp Event Payment page. Online processing can take up to 2 business days. If paying within 48 hours of your deadline, you must screenshot your confirmation and email it to your Event Coordinator.
- University Departments: Must process payments through the campus Workday system. Departments are responsible for ensuring their Business Office approves the payment before the deadline.
- Student Organizations (ISR Forms): Must obtain completed ISR forms from SORC Finance and submit them in-person at the Stamp Information Desk. Emailed forms will not be accepted.
- Checks: Must be approved in advance, made out to the University of Maryland, and include your reservation number on the memo line.
- Cash: Cash payments are never accepted.
Contact Us
- Location: Ground Floor next to the Hoff Theater
- Phone: 301-314-8587