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Land Acknowledgement

Ticket Operations

Stamp Ticket  Operations are managed through the Stamp Information Desk.

Welcome to the Stamp Ticket Operations, the primary location for event ticket sales for event occurring in the Stamp Student Union. Ticket Operations also assists with accepting some event payments.

Event Payments

  • To make a credit card event payment go to: http://stampunion.umd.edu/payments/egs
    • Cash, check, and in-person credit card payments are not accepted
  • ISR Payment Forms
    • Student orgs must obtain completed forms from SORC.
    • Student orgs submit their forms, to pay for events occuring in Stamp, in-person at the Stamp Information Desk for processing. Event & Guest Services will not accept emailed forms.

Ticketing

If you want to sell or distribute tickets to any event that is occurring in a space managed by the Stamp Event & Guest Services, and/or if your event in a Stamp managed space runs the risk of exceeding the room capacity, you must use Stamp Ticket Services. The use of other ticketing services is strictly prohibited (i.e. Eventbrite, etc.).

If you need our ticket services for your event, go to our Terp Link page and complete the Stamp Event Ticket Information form to tell us more about your event. The Guest Services Manager will follow up with you after your form is submitted. You can also send email inquiries to stamp365guest@umd.edu or call the Stamp Information Desk at 301-314-3375. The Event Ticket Information form must be submitted at least 2 weeks prior to your event, and the event must be paid in full, before tickets will be made available for sale or distribution.

 

Ticketing Information

Events occuring in the Stamp that require participants to have tickets to enter and/or for events that need to carefully manage room capacity, must use the StampTicket Services. 

Ticket Services Setup Fee - This is a flat fee service charge for each ticketed event.

Non-University clients: $50           University Departments: $50             

Student Organizations: $25

Ticketing - The primary method of conducting ticket sales or free ticket distributions is online. 

Staff Scanning Fee  - If Stamp staff are needed to scan tickets at the door as participants enter the event there is a per hour / per employee fee. Events in the ballrooms and Hoff usually require  two (2) employees. Events in other rooms usually only need one (1) employee. Staff are available from the time when event doors open, and until event doors close. We do not permit clients to perform any ticket scanning.

                  $15/hour/employee

Scanner Rental Fee - A per ticket fee charged when tickets are scanned at the door. This fee is be taken from the revenue earned through tickets sales. If there is no ticket revenue, the fee will be charged directly to the client. 

             50 cents per ticket

Ticket Sales and Ticket Distribution Options

Only online ticket sales and online free ticket distribution options are available.  Event participants receive an e-ticket via email that must be shown and/or scanned to enter the event. e-Tickets can also be printed by the ticket holder for scanning or viewing at the door. 

COMP tickets are available in paper ticket form.

Online Free Ticket Distribution

  • Ticket Service Set-up Fee: Yes
  • Customer Payment Accepted: NA
  • Credit Card Processing Fees: No
  • Possible Additional Fees:
    • Staff Scanning Fee: This fee includes staffing, equipment, and the technical support necessary to scan tickets onsite.
    • Scanner Rental Fee: A per ticket charge, when scanners are used. Required when tickets are available online. 

Online Ticket Sales 

  • Ticket Service Set-up Fee: Yes
  • Customer Payment Accepted: Credit Card only
  • Credit Card Processing Fees: Yes.  This fee can be passed to the ticket purchasers.
  • Possible Additional Fees:
    • Staff Scanning Fee: This fee includes staffing, equipment, and the technical support necessary to scan tickets onsite.
    • Scanner Rental Fee: A per ticket charge, when scanners are used. Required when tickets are available online. This fee can be passed to the ticket purchasers.

The Ticket Services Set-up Fee is always charged to the sponsoring organization.  Any additional fees, including credit card processing fees, can be passed along to the customer with higher ticket prices or absorbed by the sponsoring organization.  If the additional fees are absorbed by the sponsoring organization, the fees will be taken from the proceeds of the event.

Event Payment Information

Event Deposit Payments

Clients pay a non-refundable and non-transferrable deposit in the amount of 25% of their room rental costs. The deposit is due approximately 10 business days after the event has been processed by your Event Coordinator. Failure to pay an event deposit by its deadline could result in the cancellation of your reservation for non payment. 

  • Deposit payments made with a credit card are submitted by online at stampunion.umd.edu/payments/egs
  • Deposit payments for university department events are processed using the campus' Workday system. Clients are respoinsbile for ensuring that their departmental Business Office approves event payments in Workday. Failure to get payments approved in Workday can result in the cancellation of reservations due to non payment. Once a reservation is cancelled the client will need to submit a new reservation request.
  • Deposit payments for student org events:

Once a deposit payment has been submitted it is final. Refunds and re-billing are not permitted because the client wants to change the method of payment or the account.

Event Final Payments

Clients will be asked to make their final event payments approximately 7 days prior to the start of the reservation. This payment will include all remaining charges for room rental, technology, ticket services, and other equipment. Failure to submit final payments by their due date could result in the cancellation of your reservation due to non payment. Once a reservation is cancelled the client will need to submit a new reservation request.

  • Final payments made with a credit card are submitted online at stampunion.umd.edu/payments/egs
  • Final payments for university department events are processed using the campus' Workday system. Clients are respoinsbile for ensuring that their departmental Business Office approves event payments in Workday. Failure to get payments approved in Workday can result in the cancellation of reservations due to non pyament.
  • Final payments for student org events:

Once a final payment has been submitted it is final. Refunds and re-billing are not permitted because the clients wants to change the method of payment or the account.

Forms of Payment Accepted to Pay For Events

We are only able to accept online credit card payments at stampunion.umd.edu/payments/egs

Credit card payments (online): It can take up to two (2) business days for online payments to be processed.  If you submit a credit card payment less than 48 hours before your payment deadline,  you must take a screenshot of the payment confirmation page and email that to your Event Coordinator to show proof of payment, or you risk having your event cancelled.

ISR Payment Forms: Student organizations will get their payment forms from SORC Finance.  Completed ISR Payment forms must be submitted in-person at the Information Desk to be processed.

Check payments must be approved for use in advance, and must be written to the University of Maryland. The reservations must be included on the memo line.

Cash payments are never accepted.

 

 

 

 

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